Cathybuy - Bad quality scam company

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2.1
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Exchange, Refund and Cancellation Policy
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This is horrible experience the clothes are very low quality it does not look like the puc also size are super small, the order take to long to arrive and one still did not shipped. The boats are fraud the heals are plastic but in the pic look like real heal

Cathybuy - Thanks

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Was about to order a coat but thanks to all of you'll reviews I will save myself the time and money and order somewhere else

Cathybuy - Unprofessional

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1.0
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Value for money
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Website

I didnt realize they didnt have customer service or any phone # i wouldnt have ordered. Ive been waiting for an order about a month now.

Never got an email with any tracking info or anything to even say it was shipped out.

I tried to email customer service on the website & what ever the CAPTCHA is doesnt work i copy & pasted their code & it says invalid. Horrible company disputing it off my card Bullshit

Product or Service Mentioned: Cathybuy Shipping Service.

Cathybuy - Loved it, need to exchange sizes. Need phone number

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4.4
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Delivery Service
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Diversity of Products or Services
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Warranty

Exchange sizes, need phone number

Product or Service Mentioned: Cathybuy Customer Care.

Cathybuy - Worst quality. In China. No phone number. Lie to customer. Was told if not satisfied, They would honor it. They lied. They just want to give me a $10 refund for something I paid close to $32 for.

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1.0
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
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Value for money
Warranty
Website

They would honor it. They lied.

They just want to give me a $10 refund for something I paid close to $32 for. PayPal is not standing behind me. Don’t ever ever order from this company. The worst experience ever.

Filing complaints with PayPal who is telling me that quality is subjective. Pure junk.

Cathybuy - ROTTEN!!!!

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1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Cathybuy has very poor clothing quality, I received a coat & a sweater that was too small & the belt of the coat had a whole in it in which cotton was coming out of it. They have no customer service phone number which is not good, I washed my hands of Cathybuy as of right now!!!! A very Rotten Company

Product or Service Mentioned: Coat.

Reason of review: Bad quality.

Monetary Loss: $58.

Preferred solution: Full refund.

  • Sizing Very Untrue

Cathybuy - Do not order it is a scam company.

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Placed an order and never received merchandise. Try to contact and never got a response. Save your money and do not order from this company.

Cathybuy - Size is very small BeWare!!!!!!!

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1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Ordered coat size Xlrg. I wear large.

Very small; fit my neighbor who weights 89 lbs. Thats there Xlrg. They wont return my money. They wont pay return postage.

Stay away from chinese manufactures. Size matters

Cathybuy - I did not receive my merchandise

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I placed my order, paid them , my money was taken out immediately. I was sent an order number and tracking number , but the tracking numbercan not be found under any carrier.

There is no customer service number . Is this a fraud company if so they need to be shut down

Cathybuy - Order still in shipping

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Ordered some boots,12/17/18,looked at order status ,boots are still unshipped,emailed company,said that they would send email when item is shipped,still waiting 1/18/2019,never order anything from this place again.

Product or Service Mentioned: Cathybuy Customer Care.

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